πŸ’Support

This section is designed to provide you with essential information and guidelines for effective collaboration and interaction within our server.

How to contribute

Once you've joined our Discord server, you're encouraged to actively engage with the community. Feel free to ask questions, seek API support, and participate in discussions. However, to ensure a harmonious experience for everyone, we kindly ask you to familiarize yourself with the server rules. These guidelines can be found in the dedicated channel: γ€šπŸ“•γ€›community-rules. Adhering to these rules helps maintain a positive and respectful environment, fostering a collaborative atmosphere for all members.

If you have any specific requests, recommendations, suggestions, or reports, please navigate to the dedicated channel: γ€šπŸ”–γ€›ticket. Our team is ready to assist and address any concerns you may have in a timely manner.

Upon entering, you will encounter this interface:

This interface features three buttons, each serving a specific purpose. The first button is designed for generating an "Admin Support" ticket, ideal for inquiries related to administrative matters or general assistance. The second button is designated for a "Bug Report" ticket, allowing you to report any technical issues or glitches you may encounter. Finally, the last button facilitates the creation of a "Collaboration Request" ticket, intended for those seeking to propose or discuss collaborative projects within the community. These distinct ticket types help streamline communication, ensuring that your requests and reports reach the appropriate channels for swift and effective resolution.

Upon creating a ticket using any of the provided buttons, an administrator will have the ability to view your submission and respond accordingly. This ensures that your inquiries or reports are promptly attended to by the appropriate team member.

Recommendations for Ticket Creation:

  1. Provide Detailed Information: When creating a ticket, please include as much detail as possible. This helps administrators understand the nature of your request or report.

  2. Specify Ticket Type: Ensure that you select the correct ticket type (Admin Support, Bug Report, Collaboration Request) to facilitate a quicker and more accurate response.

  3. Be Clear and Concise: Clearly articulate your questions, issues, or collaboration proposals. Clarity in communication helps administrators address your concerns effectively.

Your Contribution Matters

Active participation from each member is crucial to the success of our community. By following the guidelines and using the provided resources, you contribute to creating a collaborative and positive environment for everyone.

Thank you for joining us and for your commitment to making our community an even better place!

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